Category: Blog Posts

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Implementing PMBR – getting it right

Proactive Management-based Regulation (PMBR) is the term used to describe regulatory measures or other programs that are designed to strengthen ethical practices by lawyers and subsequently reduce rates of client complaints, disciplinary actions, and malpractice claims. The overall goal of PMBR is therefore to shift the emphasis of law regulation from… [download paper]
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Are You a Maverick or a Maven?

From Maverick: One who does not abide by rules. Etymology: from the surname of Texas lawyer Samuel Maverick, who refused to brand his cattle. Maven: A self-styled expert in a given field. Etymology: from Yiddish מבֿין (meyvn) from Hebrew מֵבִין (mevín, “one who understands, connoisseur, expert”). Everyone loves a maverick, but mavens get it…
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Why are Your Decisions Misfiring? The Answer is 42

Eric Fernandez, on his blog The Royal Society of Account Planning has posted an excellent visual guide to cognitive biases. He lists 105 in total, including 42 directly related to decision-making. Many of the other biases are relevant to teams and businesses. My personal favorite? The Texas Sharpshooter Fallacy: adjusting the hypothesis after the data…
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Not Hitting Your Numbers? Change Your Metrics

So the big re-org was completed last year, the new strategic objectives are in place and we are dutifully watching our dashboard. But the company is not tracking. Now what? Too often the metrics on which companies rely do little to diagnose problems when things go wrong. This happens because we’re never planning to fail…
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Business Transformation is Now a Continuous Process

There was a time when business transformation was a process that occurred once in a professional career. But cut-throat competition and short development cycles are pushing leading businesses into a state of continuous, low-level transformation. All companies react, but handling transformation proactively requires a plan. How can your company stay out in front? 1. Use…
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Creating an Agile Organization Starts With Decision-making

In today’s fast-changing business environment, organizational agility is of great value to maintaining a competitive advantage. So say the executives surveyed in a 2009 Economist Intelligence Unit report: “Organisational agility: How business can survive and thrive in turbulent times”, March 2009. Ninety percent of interviewed executives believe “organizational agility is critical for business success”, and…
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6 Great Tips to Improve Leadership & Decision Making

Just finished a podcast from the Centre for Creative Leadership on decision making myths, discussion how business executives and leaders can improve their decision making skills. They start off examining the paradox of leadership, and how ego and confidence can be great leadership qualities, yet also handicap team decision-making processes. The problem seems to focus…
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Risk Assessments Are Decisions Too

Risk is a concept that everyone understands and almost no one evaluates very well. Risk is a function of both the likelihood that something will happen and the consequences that result if it does. When evaluating risks we always seem to be more focused on one or the other. For example, driving without your seatbelt…
InBlog Posts

Science 101 for Business Leaders

I can say this because I was trained as one: scientists are geeks. They are lousy team players and most have as much business sense as a test tube. But they have figured out something that businesses can benefit from. It’s widely misunderstood but extremely powerful: the scientific method. photo credit: blondyimp Science is all…
InBlog Posts

Balancing decisions

Seth Godin’s at it again, blogging about our favorite subject: decisions. His post Tuesday talked about the avalanche of data we now have at our disposal to assist in our decision-making, and how in many cases, because the data are counter-intuitive, they are ignored. The real problem is the balance between intuition and data, and…