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Implementing PMBR – getting it right

Proactive Management-based Regulation (PMBR) is the term used to describe regulatory measures or other programs that are designed to strengthen ethical practices by lawyers and subsequently reduce rates of client complaints, disciplinary actions, and malpractice claims. The overall goal of PMBR is therefore to shift the emphasis of law regulation from… [download paper]
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International Conference of Legal Regulators ( Standpoint feature article – Harnessing data to advance evidence-based regulation

By now everyone is familiar with the wave of “big data” that is invading nearly every aspect of private and public life.There are “recommendation engines” implemented by companies trying to sell to us, “nudge” units in governments prompting us to pay taxes, and exercise and sleep trackers combatting our poor habits. Legal regulators have always…
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Proactive Legal Regulation – Standpoint Review of Global Initiatives and Findings 2014

Traditionally, lawyer regulation has been “reactive” and individualistic – that is, regulators respond to ex post concerns about individual practitioners. Proactive regulation, on the other hand, involves the institutional or organizational context in which lawyers practice, and identifies and addresses potential gaps before they materialize into problems. While there has been some…
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Are You a Maverick or a Maven?

From Maverick: One who does not abide by rules. Etymology: from the surname of Texas lawyer Samuel Maverick, who refused to brand his cattle. Maven: A self-styled expert in a given field. Etymology: from Yiddish מבֿין (meyvn) from Hebrew מֵבִין (mevín, “one who understands, connoisseur, expert”). Everyone loves a maverick, but mavens get it…
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Why are Your Decisions Misfiring? The Answer is 42

Eric Fernandez, on his blog The Royal Society of Account Planning has posted an excellent visual guide to cognitive biases. He lists 105 in total, including 42 directly related to decision-making. Many of the other biases are relevant to teams and businesses. My personal favorite? The Texas Sharpshooter Fallacy: adjusting the hypothesis after the data…
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Not Hitting Your Numbers? Change Your Metrics

So the big re-org was completed last year, the new strategic objectives are in place and we are dutifully watching our dashboard. But the company is not tracking. Now what? Too often the metrics on which companies rely do little to diagnose problems when things go wrong. This happens because we’re never planning to fail…
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Business Transformation is Now a Continuous Process

There was a time when business transformation was a process that occurred once in a professional career. But cut-throat competition and short development cycles are pushing leading businesses into a state of continuous, low-level transformation. All companies react, but handling transformation proactively requires a plan. How can your company stay out in front? 1. Use…
InBlog Posts

Creating an Agile Organization Starts With Decision-making

In today’s fast-changing business environment, organizational agility is of great value to maintaining a competitive advantage. So say the executives surveyed in a 2009 Economist Intelligence Unit report: “Organisational agility: How business can survive and thrive in turbulent times”, March 2009. Ninety percent of interviewed executives believe “organizational agility is critical for business success”, and…
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